AT&T Customer service Rep - Am I qualified? Any tips? =)?
I have applied with AT&T (formerly Cingular Wireless), and have an appointment this week to take the test and am hoping to get an interview.
My questions.. First, how much experience does AT&T require to be qualified for this position?
Anyone ever worked at AT&T, have any advice regarding an interview?
I've been a "homemaker" for the past 8 years, and I am 27 years old. Before which, I held a job at a restaurant for a couple of months when I was 19. Since, I have worked occasionally - worked for a research company call center in 2003 for a month or so, until relocating across the country. Then, in 2006 I had a temporary position at Walmart on a remodel crew for 2 months. In between, i've been a "Homemaker" and did occasionally housecleaning and childcare work.
Will my lack of steady employment create a problem?
Any advice is very much appreciated!!
Friends who have worked there have told me that so long as I have SOME customer service experience, i'll be just fine. Would the past jobs I mentioned be considered customer service?
In the past, I was unable to keep employment for long periods of time, mainly due to sharing one car, and conflicting schedules. The situation has changed… And if hired, I look at this job as "longterm".What would be a good way to get that across to them without just coming out with it, and bringing attention to the gaps and lengths of past employment?
*sigh* Any advice is MUCH appreciated!!
This is was answered by :
Go Cubs Go :
Make sure you know the products. They give you a brochure on each product. Have a plesant voice and treat everyone kindly. Good luck!
Make sure you know the products. They give you a brochure on each product. Have a plesant voice and treat everyone kindly. Good luck!
References :
Add A Comment