Tomorrow (Thursday) at 10:00-11:30 AM Pacific / 1:00-2:30 PM Eastern the American Bar Association Center for Continuing Legal Education (ABA-CLE) is holding a teleconference and live webcast about Overcoming Email Overload.
Adriana Linares, one of the experts on the panel, tells me that this blog and SpeedFiler are listed as resources in the session materials. Thanks […]
Last Thursday evening my wife gave birth to Daniella, our new baby daughter. My wife says our family has now grown by 2 feet, but having been brought up on the metric system, I prefer to say we’ve just put on an extra 3.3 kg.
The last couple of times we announced a birth, 8 and […]
Why do you think that customer service has gone by the wayside, I know it can't be an easy job, and the pay is probably low, but I find when I get good service, I thank the person profusely, or over tip them.
In flight the other day the pilot announced to the passengers not to make the airline stewardess upset,blew my mind, I thought she was there to serve us.
Don't you think in instances where you are spending your hard earned money, that you are entitled to a little more in the service industry, than you sometimes get.
Sorry, I forgot they were called flight attendants these days, all the more reason to be attentive.
The best answer is by :
Uncle John :
Very good question. I'd say it has a lot to do, with lack of incentives, and poor management. If I get bad service, I don't return to a place, for awhile.
How good are you at guessing the tone of voice of the emails you receive? Can you tell when someone is being sarcastic, serious or is joking?
Most of us think we can do this about 90% of the time. However, according to psychologists Dr. Nicholas Epley (University of Chicago) and Dr. Justin Kruger (New York […]
Note: Some content sourced from Yahoo Answers, and syndicated from other sources. Please contact blog owner for more information by using the Contact Us page.